Privacy Policy

Who we are?

At CandleWax.com.au, we are passionate about all things related to candles. We are an online wholesale candle supplies warehouse dedicated to providing high-quality candle wax and supplies to candle makers across Australia. With our extensive range of products and a deep understanding of the craft, we aim to support and inspire both beginners and experienced artisans in their candle-making endeavors. 

You can ready more about us at our About Us Page. 

Comments:

When visitors leave comments on our site, we collect the information provided in the comments form, including the visitor’s IP address and browser user agent string. This data is collected to aid in spam detection and site security measures. Additionally, an anonymized string generated from your email address (known as a hash) may be shared with the Gravatar service to check if you have a Gravatar account. The privacy policy of the Gravatar service can be found here: Gravatar Privacy Policy Link. Once your comment is approved, your profile picture, if applicable, will be publicly visible along with your comment.

Media:

If you upload images to our website, please ensure that you avoid including any embedded location data (EXIF GPS) within the images. Visitors to the website can potentially extract and download location data from such images.

Cookies:

If you leave a comment on our site, you have the option to save your name, email address, and website in cookies. These cookies are provided for your convenience, eliminating the need to re-enter your details when leaving subsequent comments.

When visiting our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personally identifiable information and will be discarded once you close your browser.

Upon logging in, several cookies will be set to store your login information and screen display preferences. Login cookies will remain valid for two days, while screen options cookies will be stored for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out of your account will result in the removal of login cookies.

When editing or publishing an article, an additional cookie will be saved in your browser. This cookie does not contain personal data and only indicates the post ID of the edited article. It expires after 1 day.

Embedded Content from Other Websites:

Articles on our site may contain embedded content, such as videos, images, or articles, from other websites. Embedded content functions in the same way as if the visitor had visited the external website directly. These websites may collect data about you, use cookies, employ additional third-party tracking, and monitor your interaction with the embedded content if you have an account and are logged in to their website.

Data Sharing:

If you request a password reset, your IP address will be included in the reset email for security purposes. We want you to know that we may share your information with third parties to conduct ad measurement services on our behalf. 

Data Retention:

When you leave a comment, both the comment itself and its associated metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically, rather than holding them in a moderation queue.

For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators also have access to view and edit this information.

Data Rights:

If you have an account on our site or have left comments, you can request to receive an exported file containing the personal data we hold about you, including any data you have provided to us. You may also request the erasure of any personal data we hold about you. Please note that this does not include any data we are obliged to retain for administrative, legal, or security purposes.

Data Destination:

Visitor comments may be checked through an automated spam detection service.

Partners

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.